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A. |
Training and Support Packages |
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Tutorials and other support materials are available
on the ViewPlus website. For these resources and other support inquiries,
please visit http://www.viewplus.com/support.
Additional training and support is available for purchase
through your authorized ViewPlus distributor or from ViewPlus Technologies.
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B. |
Maintenance |
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It is important to choose a suitable location
for the Tiger Elite or Premier with InkConnect. The cable
length between the printer and the host computer should not exceed ten feet
(three meters). The location should be
sturdy and flat. The printer should not
be exposed to direct sunlight, extreme heat, cold, dust or humidity. The AC power outlet must be compatible with
the plug of the printer's power cord. Dot quality should be monitored; poor alignment can cause permanent
damage to the platen of the Tiger embosser.
Software updates can be downloaded from the
ViewPlus Technologies web site. You should occasionally check the web site for
the latest developments. |
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C. |
Warranty |
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ViewPlus Technologies has a 1
year full parts and service warranty for the ViewPlus InkConnect.
The full warranty information
was shipped with your InkConnect. In order to get service and
technical support, it is necessary to completely fill out and return the
warranty form. You will be asked for the serial number of your InkConenct when you call for support or request online support. There are
several ways to register the warranty:
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To register by mail, complete the
warranty form, cut it out, and mail it to ViewPlus Technologies.
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To register by fax, complete the form
and fax it to ViewPlus Technologies at (541) 738-6505.
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