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A. |
Training and Support Packages |
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Free tutorials and other support materials are available
on the ViewPlus website. For these resources and other support inquiries,
please visit http://www.viewplus.com/support/.
Additional training and support is available for purchase
through your authorized ViewPlus distributor or from ViewPlus Technologies. |
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B. |
Maintenance |
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It is important to choose a suitable location
for the ViewPlus embosser. The cable
length between the printer and the host computer should not exceed ten feet
(three meters). The location should be
sturdy and flat. The printer should not
be exposed to direct sunlight, extreme heat, cold, dust or humidity. The AC power outlet must be compatible with
the plug of the printer's power cord.
Dot quality should be monitored; poor alignment can cause permanent
damage to the platen of the ViewPlus embosser.
Software updates can be downloaded from the
ViewPlus Technologies web site. You should occasionally check the web site for
the latest developments. |
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C. |
Warranty |
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ViewPlus Technologies has a 1 year full parts
and service warranty for the ViewPlus Desktop Series.
The full warranty information was shipped with
your ViewPlus embosser. In order to get
service and technical support, it is necessary to completely fill out and
return the warranty form. You will be
asked for the serial number of your ViewPlus embosser when you call for
support or request online support. There
are several ways to register the warranty
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D. |
Extended Warranty and Maintenance Plan |
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Availability
is limited to customers with valid existing warranty. |
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